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Having a basic understanding of observable communication style helps remove some uncertainty, and creates some swift trust. We are deliberate and purposeful about many endeavors in our lives because we know that improvement does not simply occur by itself. Anyone who wants to excel at a sport knows that deliberate attention to skill development is essential. Typically this means getting some coaching/training and practicing. As with almost every endeavor that improves our lives, we can apply straightforward process improvement methods to attaining communication effectiveness goals. There are a number of programs that can be leveraged to encourage swift trust, including Management By Strengths, Social Styles, Myers-Briggs Type Indicator, DISC, etc. When choosing a program for dispersed teams, look for one that is easy to understand, easy to implement, transparent, supports openness, and, most importantly, is action oriented. Useful attributes include:
- Outward focused to increase speed with effective communication
- Valid communication style survey construction
- Non-threatening, emphasis is on basic style preferences
- Easy to administer
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communication style survey
- Easy to understand survey output: written explanation, color coded, graphic, etc.
- Easy to understand written explanation of communication style concepts
- Standardized training methods to support maximum learning
- Interactive review materials
- Interactive website with individualized guidance for working with team members
- Provides additional personalized learning, such as free surveys for family members
- Sustainable, easy for new team members to get individualized guidance at any time
When purposefully positive communication habits become part of swift trust development, honest feedback and accelerated business processes align to serve the ultimate strategy: unwavering commitment to customer priorities.