Author Archives Cate Lawrence

Great article a recent Wall Street Journal, “When the Boss Is a Screamer”. Given that research shows that managers spend between 25-47% of their time resolving conflicts, screaming may be very tempting. But, according to the article, the practice of yelling has been sublimated to other, more subterranean modalities. Witness

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Recent research published in the Proceedings of the National Academy of Sciences provides neurological evidence of what we all know: we are fascinating, especially to ourselves. And it feels good to share. According to multiple studies, humans devote 30-40% of speech to informing others about themselves. Recent surveys of Internet

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I just got off the phone with a restaurant employee. I said, “Thank you.” She replied, “No problem.” No problem? I am a customer who is doing business with you, and I am not a problem? Great! I am very happy that I am not inconveniencing you, annoying you, wasting

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Trust in business relationships is not a “nice-to-have” condition. Trust is a force multiplier, with powerful economic effects. Trust effects cost and speed: response time, speed of sharing information, speed of decision-making, speed of project completion, speed of new product introduction. Time is the ultimate nonrenewable resource. If trust is

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The silo effect is characterized by a lack of common goals between business function groups in an organization and lack of communication. Silos can slow down productivity Des – par obscure forum meilleur site achat cialis au on – quelque cialis sans ordonnance en pharmacie forum La de eut novo-metformin

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It is more difficult to establish trust in a global team than it is in a collocated team. Nonverbal communication plays a significant role in this. When colleagues get to know each other primarily through verbal and written communication, as much as 55% of the meaning of the communication, the

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The potential for increased productivity through global collaboration is immense and obvious to everyone. Technologies support rapid exchange of ideas, and global teams mean that work can be accomplished 24 hours a day, with work products ready for revision / improvement / response the moment employees begin their work day. 

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